Privacy Policy

Aci44 Privacy Policy — how your data is kept secure

Your personal data matters deeply to us at aci44. This Privacy Policy clearly explains what information is collected, how it is used, and how it is kept secure.

Last Updated: January 2026

Please Note: By using aci44, you are agreeing to this Privacy Policy. Please read it in full before using the platform for the first time.

1. Introduction & Scope

Aci44 is a trusted online gaming platform for Bangladeshi users, committed to delivering a top-quality gaming experience while making the protection of your personal data a top priority.

This Privacy Policy applies to aci44's website, mobile app, and all associated services. It is in effect whenever you create an account, play games, make a deposit, or request a withdrawal on aci44.

  • This policy has been drafted in compliance with applicable data protection laws in Bangladesh.
  • Aci44 reserves the right to update this Privacy Policy at any time.
  • A notification will be posted on the platform when changes are made, and the update date at the top of the page will be revised accordingly.

2. What Data We Collect

Aci44 collects only the data needed to run the platform properly and deliver the best service to you. The types of information collected are described below:

Data Type What is collected When it is collected
Identity Information Name, date of birth, national ID number At Registration
Contact Information Mobile number, email address At Registration
Financial information Mobile Banking/Nagad/Rocket number, transaction history At the time of deposit or withdrawal
Device information IP address, browser type, operating system Every Session
Gaming history Games played, bet amounts, win and loss records While playing games
Location Information Approximate location (IP-based) At Login

aci44 never stores your full payment card number or bank account password. All sensitive data is kept in encrypted form.

3. How Your Data Is Used

Aci44 uses collected data for specific, defined purposes only. No data is used for unnecessary or unethical ends. The main use cases are:

  • Account management: To create, verify, and maintain your profile.
  • Payment Processing: To process deposit and withdrawal requests securely.
  • Fraud prevention: To detect suspicious transactions and account activity.
  • Customer support: To assist you in resolving issues and provide accurate information.
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
  • Legal obligations: To provide required information to regulatory authorities.
  • Platform Improvement: To analyze user experience and improve our services.

You can opt out of marketing notifications at any time. Go to your account settings to update your notification preferences, or contact support.

4. Sharing Data with Third Parties

Aci44 never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum information necessary to process transactions.
  • Game providers: Account IDs may be shared with registered providers to ensure games run correctly.
  • Law enforcement: Disclosure of data may be required under a court order or government directive.
  • Security Experts: To conduct audits for cybersecurity assurance.

Every third party operates under a strict confidentiality agreement and may only use data for the specified purpose.

aci44 never sells or rents your personal data to advertisers or marketing agencies.

5. Data Protection Methods

Aci44 uses industry-leading, state-of-the-art technology to protect your data. Beyond the technology itself, every member of our team is trained in data security practices.

SSL/TLS encryption

All data transmissions are secured with 256-bit SSL encryption.

Secure Servers

Data is stored in secure data centers and backed up on a regular basis.

Two-Factor Verification

Additional security is ensured through OTP verification at login.

Regular Audits

Regular security audits are carried out by third-party experts.

Aci44 will never ask for your password, OTP, or full payment details over phone, email, or chat. Any such request is a sign of fraud — report it to support immediately.

6. Cookies & Tracking Technologies

Aci44's website and app use cookies and similar tracking technologies to make your browsing experience smoother and more efficient.

  • Essential Cookies: Used to maintain login sessions and ensure core site functionality. These cannot be disabled, as the site will not function without them.
  • Analytics cookies: Data on which pages users visit most and where issues occur is used for analysis and improvement.
  • Preference Cookies: Used to remember language preferences and other settings.
  • Security Cookies: Helps detect and prevent fraudulent activity.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain platform features to stop working correctly.

7. Your Data Rights

You should have full control over your own personal data at aci44. That's why we provide you with the following rights:

Right to access your data
Right to Data Correction
Right to Data Deletion
Right to data portability
Right to Restrict Processing
Right to Opt Out of Marketing

To exercise any of these rights, contact aci44 support. Requests are typically processed within 30 business days.

If you request deletion of your data, certain information may be retained where required by law or regulatory obligations. You will be notified separately if this applies.

8. Protection of Minors' Information

Aci44 strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.

  • Age verification is completed at the time of registration.
  • If someone registers with a false age and is later found to be a minor, all their data will be deleted.
  • If a parent or guardian suspects their child has created an account on aci44, please contact support immediately.

9. Policy Changes & Contact

Aci44 updates this Privacy Policy as needed. After any changes, the "Last Updated" date at the top of the page will be revised accordingly.

  • A notice will be posted on the platform for any significant changes.
  • Continued use of aci44 after any changes takes effect will be considered acceptance of the updated policy.
  • For any privacy-related questions or concerns, please contact aci44 support.

Email: [email protected]

10. Frequently Asked Questions

No, aci44 never sells your personal data to third parties. Only limited information may be shared with specific partners strictly for payment processing or legal compliance purposes.

If you request account closure, aci44 will begin the process of deleting your personal data. However, certain data may be required to be retained for a defined period for legal or regulatory reasons.

aci44 only detects approximate location based on your IP address. This is used primarily for fraud prevention and to confirm access from permitted regions. GPS and real-time location tracking are not used.

Data for active accounts is retained for the full duration the account remains open. After an account is closed, certain records may be kept for up to 5 years as required by law. All data is then permanently deleted.

If you notice any suspicious activity, change your password immediately and contact aci44 support. We will investigate the account and temporarily lock it if necessary. Keeping two-factor verification enabled significantly reduces this risk.

Yes, you can request a copy of your personal data at any time. Upon contacting support, the information will typically be provided as a secure file within 30 business days.

Why aci44 is trusted with your data security

Aci44 protects your privacy through real technology and concrete policies, not just words.

End-to-end encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. Every step of data transmission is secure.

Strict access controls

Only a limited number of authorized aci44 staff can access your data, and only when required for legitimate purposes. All access is logged.

Regular Security Audits

System audits are conducted regularly by third-party security experts. Any vulnerabilities identified are resolved immediately.

No Sale of Personal Data

Aci44's policy is clear — under no circumstances will user personal data be sold or rented to third parties.

Two-Factor Verification

OTP-based two-factor authentication makes unauthorized access to your account virtually impossible.

24/7 Privacy Support

For any questions or concerns about data protection, aci44's support team is always ready to help.

Play Safe, Enjoy with Peace of Mind

Your privacy is fully protected at aci44. Deposit via Mobile Banking, play 500+ games, and withdraw quickly — all in a completely secure environment.

বাংলা